We have taken some action due to COVID-19 for you and our team.Read more

Action protocol against COVID-19
Antigua Hotel Solutions promises to comply with the biosecurity measures to avoid the propagation and spread of COVID-19 in our facilities, protecting our staff, guests, and providers who visit us.

All the staff, guests, and third parties ought to respect the biosecurity measures inside the facilities as well as comply with the prevention measures inside and outside of the facilities.

Antigua Hotel Solutions promises to apply all the cleaning and disinfecting measures and to provide personal protection equipment to its staff.

POLICIES
• All the staff ought to use their personal protection equipment and follow the security and hygiene measures provided in this protocol.
• Schedules should be organized such that only one receptionist is working whenever possible.
• Two maids cannot clean and disinfect one room at the same time.
• Staff breaks should be timed so that they do not coincide, being just one person at a time, and complying with physical distancing.
• The sauna in Casa del Parque will remain temporarily closed.
• In common areas such as living rooms, dining rooms, terraces, kitchens, and small gardens, it is recommended that guests wear masks and maintain physical distance.
• Occupancy will not be over 50% in each hotel.
• Every hotel will have a room designated specifically for a guest with COVID-19 which will be blocked and not available to let.
• Follow the established protocol if a guest is found to have COVID-19

RECOMMENDATIONS FOR YOUR VISIT

Enjoy your visit. Follow our staff’s recommendations so you feel comfortable and safe.

UPON ENTERING

Complete the following steps when you enter our facilities.

OUR FACILITIES

They are continuously disinfected to guarantee your security. You will nd disinfecting stations all over our hotels.

OUR STAFF

Our workers follow established hygiene protocols y use disinfected uniforms. We also have all the protective equipment necessary to attend to you in a safe manner.

OUR SUPPLIES

All of the supplies used in the creation of food and drinks are previously disinfected and sterilized to guarantee the food safety and sanitation of our products.

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